Mission Statement
"Hampton Fire & Rescue will serve as a pivotal resource for community health and safety through community fire control, emergency medical services, environmental protection and education."
Our Motto
"Citizens First"
Our Values
"Delighting Customers, Integrity, Teamwork, Innovation, Professionalism and Being Nice "
Our Creed
- I recognize my position as a symbol of public faith, and I accept it as a public trust.
- I will always perform my duties to the best of my abilities.
- I will not permit personal feelings, prejudices, animosities nor friendships to adversely influence my decisions or performance on the job.
- I will not accept any gift that may influence the performance of my job.
- I will not use city personnel, property nor funds for personal gain.
- I will not engage in any conduct which would create a conflict of interest. "
Our Goals
"To prevent personal injuries and property damage.
To employ our facilities and personnel to serve as a conduit for citizens to access the city government.
To take a proactive approach in implementing fire prevention and other community service outreach programs."
To Be Accomplished By
"Continuous review and upgrade of our service delivery processes, policies, and technological capabilities.
Harnessing the energy, creativity, and professionalism of all members of our career and volunteer work force.
Ensuring that all our personnel have the tools, training, and work environment to support changes and provide quality service and care to the community at large."