Office of the Assessor of Real Estate

The Office of the Assessor of Real Estate is available by appointment by calling 311 or 757-727-8311. A customer advocate will transfer you to the appropriate staff member and we encourage leaving a voicemail.

Walk-ins are also accepted. For your convenience, a drop box is located outside on the landing next to the entry doors of the Ruppert Sargent Administration Building, 1 Franklin St. (corner of Franklin Street and Queen Street).

Feel free to use the drop box for any forms and applications.

A presentation on the proposed fiscal year 2025 real estate assessments will be held at the City Council meeting on January 24, 2024 at 1:00pm in Council Chambers. 

The mailing date for fiscal year 2025 Notice of Change in Assessment postcards is February 9, 2024.

The Office Review deadline is March 11, 2024. The Board of Review deadline is April 11, 2024.

  • “Improvement value” on the Notice of Change in Assessment card means the value of all buildings, porches, decks, patios, pools, attached and detached garages, etc.  Improvement value does not mean you have made improvements to your property.
  • Levy means the tax applied to the total value of land and improvements.  It is calculated by dividing the total value by $100 and then multiplied by the tax rate*.

Example:    $100,000 land + $200,000 improvements = $300,000 total value

$300,000 divided by $100 multiplied by the tax rate*

*The current tax rate for fiscal year 2024 (7/1/23-6/30/24) is $1.16 per $100.  The tax rate has not yet been set by City Council for fiscal year 2025 (7/1/24-6/30/25); the tax rate will be available on the City Council’s website after all advertised public hearings. 

The General Assembly passed House Bill 1942 last session which changed the information required to be contained in Notices of Change in Assessment.  The new legislation requires that the Notice include the effective tax rate increase for this fiscal year, as defined by the same statute that requires a public hearing when there is a 1% or more increase in real estate revenues.  That increase is based on the difference between the lower tax rate that would be necessary to limit the revenue increase to 1%, and the actual rate adopted. 

If you have questions or concerns, please contact the Office of the Assessor of Real Estate by dialing 311 within the City of Hampton or 757-727-8311.  You will be connected to the appraiser for your property.  If you receive a voicemail, please leave your name, number and the property address you are calling about.

If you have submitted an Office Review application and have not received a decision letter prior to the Board of Review deadline, you should consider filing a Board of Review application to protect your appeal rights.  The application must be filed by the Board of Review deadline of April 11, 2024.

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About the office

The Office of the Assessor of Real Estate fairly and equitably assesses the real estate in the City of Hampton annually and provides accurate property information under the authority of the Constitution of Virginia, Code of Virginia and Municipal Code of Hampton, and in accordance with standards of professional practice.

The office is a recipient of the International Association of Assessing Officers' Certificate of Excellence in Assessment Administration (2011 to Present). 

The real estate appraiser’s role and assessment process