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* Hampton City News

Posted on: May 28, 2020

July 8, 2020: City continues phased opening of buildings to the public


July 8, 2020 — The City of Hampton continues a phased opening of buildings to the public — with measures in place to stay within the governor’s guidelines. Some areas will be open with social distancing limits and others may operate on an appointment basis to reduce wait time. Some facilities, such as community centers, will not likely open until Phase Four:

  • City Hall, Ruppert Sargent Building: Both City Hall, at 22 Lincoln St., and the Ruppert Sargent Building, at 1 Franklin St., are open to the public for regular hours. Visitors should wear masks and maintain social distance. Elevators will be limited to two people. Not all offices will be fully staffed, so visitors should check with security.  The Assessor’s Office, Treasurer’s Office and Commissioner of the Revenue’s Office will all be open. DMV Select services are available by appointment only.
  • City Manager’s Office and City Council Office: Located on the 8th floor of City Hall, they will be open to the public Monday-Friday from 8 a.m.-4:30 p.m.
  • Department of Human Services (Social Services): Located at 1320 LaSalle Ave., Human Services (Social Services) is open  to the public Monday-Friday from 8 a.m.-4:30 p.m. 
  • Public Works Department: Located on the 4th Floor of City Hall, Public Works is open to the public with staff available to help residents.
  • Air Power Park: The park and its geodesic dome is open to the public 9 a.m.-3 p.m. seven days a week. The capacity is 25 people, and surfaces are disinfected frequently. Visitors need to wear masks and are encouraged to use the hand sanitizer available at the door. Outdoor exhibits are open from sunrise to sunset daily.
  • Hampton History Museum: The museum is open to the public Monday, Tuesday, Thursday, Friday and Saturday, 9 a.m.-4 p.m.; Sunday and Wednesday, from 1 p.m.-4 p.m. Visitors must wear masks. In addition, the online offerings continue to expand. For more information on the History Museum and Air Power Park, and to explore videos, museum collections and other resources, visit
  • Hampton Carousel: The restored carousel is closed to the public because there is no way to thoroughly disinfect it without damaging the finish on the wood surfaces.
  • Procurement Office: Located in the Ruppert Sargent building, Procurement is open to the public from 8 a.m.-4:30 p.m.
  • Finance Department: Located in City Hall, Finance is open to the public 9:30 a.m.-3:30 p.m. City employees will need to make an appointment for assistance with retirement planning and applications.
  • Division of Fire & Rescue: Fire’s administrative office, community risk reduction branch, and EMS branch are closed to the public with the exception of FOIA, reports, payments, etc. that cannot be done remotely. Fire stations remain closed to the public. 
  • Hampton Coliseum: The box office is open to the public on Mondays and Fridays, from 10 a.m.-4 p.m., for customers to receive ticket refunds for canceled or postponed performances previously scheduled at the Coliseum and The American Theatre. Refunds will be processed by the method of payment used for purchase. Customers must bring their tickets and the same card used for purchase if it was not a cash transaction). Customers without face coverings will be denied entry, and other parts of the facility are still closed to the public. Staff will be on site to help customers with social distancing and to make sure face coverings are used.
  • Convention and Visitors Bureau: Located at 1919 Commerce Drive, the bureau and the Visitors Center, at 120 Old Hampton Lane, are open to the public.
  • Hampton libraries: Hampton’s libraries reopened July 1, with some new policies, procedures and hours. The library will continue curbside service Monday through Friday from 9:30 a.m. to 10 a.m. only. Patrons will need to call the library when they’re notified of their holds if they wish to schedule curbside service. Visit their website at for more information.
  • Parks, Recreation & Leisure Services: In addition to Air Power Park and the History Museum, a number of other Parks facilities are open to the public, including Sandy Bottom Nature Park and individual campsites; the Hamptons and Woodlands golf courses and facilities; Hampton tennis courts; and training for the Workforce One program at the Y.H. Thomas Center. City athletic fields are available for team practice drills only (competitions remain canceled). Beaches are open, the BMX track at Gosnold’s Hope Park and the Woodlands skate park are open to the public, and fishing is allowed at Armistead Pointe and Sandy Bottom Nature Park.
  • Community Development: While City Hall has reopened to the public, some staff continue to work remotely. You can visit the city’s Development Services Center (permits) by appointment only: call 757-728-2444, or 757-727-8311. Residents are encouraged to continue corresponding by telephone and email to limit person-to-person exposure. Hampton’s Online Permit & Inspections Center lets you go online to apply for some permits, request inspections, check the status of your inspection request and pay associated fees from any computer or mobile device. 
  • Yard Sales: Residents can get a yard sale permit online and pay with a credit card, without having to go to City Hall. Here’s where you login to the inspection center.
  • Restaurants: Restaurants are resuming indoor dining, along with previously allowed takeout and pickup services, while following state safety guidelines. The city has closed parts of Queens Way to allow restaurants in that area to acquire temporary outdoor seating permits. Restaurateurs without such a permit would need to fill out a short application form. Restaurants that desire to serve alcohol outdoors would need to have a separate permit from Virginia ABC. More information.
  • Hampton public pier downtown: The downtown pier is open to the public on a limited bases. Arriving boats can stay up to two nights. Boaters are reminded to practice social distancing by staying 6 feet away from each other.
  • Healthy Families: Healthy Families To Go is a new way for you to get the latest, up-to-date information about parenting, family relationships and more – online. You can get information on what it’s like to be a new parent, the challenges of being a military family, the importance of having healthy self-esteem, and how blended families can work together to become one. 
  • Fort Monroe: All public programming at the national park has been suspended. The public beach at Fort Monroe is open to the public for walking, exercise and recreational activities as long as safety procedures are followed. All basketball courts and playgrounds are closed, the fishing piers at Engineer Wharf and Finger Pier are closed. 
  • Beaches:  All city beaches are open to the public for swimming, sunbathing and walking. The beaches will be monitored  to make sure safety measures are followed. Hampton’s outside parks continue to be open to the public and available to those who want to go walking. Residents are reminded to practice social distancing by staying 6 feet away from each other.
  • Peninsula Regional Animal Shelter:  The shelter is no longer requiring appointments for adoptions and is observing normal operating hours.
  • Hampton Roads Transit: Regular bus and light rail service has resumed, but efforts to combat the spread of COVID-19 will continue. For more information on transit services, visit

If you have a question about a city service that’s not answered here, please call the departments listed on or call the Citizen Contact Center at 757-727-8311.

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