Show All Answers

1. What is my bulk limb, branches, and brush collection day?

All garbage, bulk items, bulk limbs, yard waste and tires are collected on the same day each week. View a map of the bulk limbs collection schedule.

Collection Schedule Map

2. How are collections made when my scheduled day falls on a holiday?

If your scheduled collection day falls on a holiday, your garbage, bulk trash, bulk limbs, yard waste and tires will be collected on the Wednesday of that week. If your every other week recycling collection is scheduled on the holiday, it will also be collected on the Wednesday of that week. The holiday collection schedule is published in the newspaper and is available to you through the 3-1-1 Customer Call Center. 3-1-1 Customer Call Center

3. What are bulk limbs and when are they collected?

Bulk limbs are limbs and brush no larger than 5 inches in diameter and 5 feet in length. They are collected on the same day as your regular garbage.

4. Who should I call to report a missed bulk limbs pick-up?

Call the 3-1-1 Customer Call Center. If you are calling from the City of Hampton, simply dial 3-1-1 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7 a.m. to 11 p.m. seven days a week to assist you.

5. How can I reach your 3-1-1 Customer Call Center?

If you are calling from the City of Hampton, simply dial 3-1-1 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7 a.m. to 11 p.m. seven days a week to assist you.

6. Why is there a size limit on bulk limbs?

Limbs, branches, and brush must be no larger than 5 inches in diameter or 5 feet in length for processing. Larger materials will not fit in the machine.

7. When can I put bulk limbs out for collection?

Bulk limbs, brush, and branches can be placed curbside for collection as early as 3 p.m. on the day before your scheduled collection day. They need to be curbside by 7 a.m. to insure you will receive prompt service.

8. What can I do if my bulk limbs are over 5 inches in diameter or 5 feet in length?

Hampton residents can take them to the landfill for disposal if they are oversize.

9. How can I get rid of a stump that was removed from my property?

If a contractor removed it they are responsible for disposal. Hampton residents can take stumps to the landfill but must off-load it themselves at the site.

10. Who is responsible for disposing of limbs, branches or brush that are cut by a contractor?

The contractor is always responsible for the disposal. You pay for the service in the price they charge you for the work.

11. Why should I put my bulk limbs, branches and brush in a particular place for collection?

Limbs, brush and branches should be put in an area that is not under low power lines, is not blocked by vehicles or poles, and not near fences or mailboxes that can be damaged during collection.

12. Why do I need to provide space between my bulk limbs and other items for collection?

Each item is collected by a different vehicle and the limb collection arm may damage other items or your property if they are too close together.