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1. How can I reach your 3-1-1 Customer Call Center?

If you are calling from the City of Hampton, simply dial 3-1-1 on your touch tone or rotary dial phone. From outside the city of Hampton, please dial (757) 727-8311. The call center is available from 7 a.m. to 11 p.m., seven days a week.

2. What can happen if someone is convicted of illegal dumping?

Illegal dumping is a class 1 misdemeanor punishable with a fine of up to $2,500 per offense.

3. How are illegally dumped toxic chemicals, paints, or oils handled?

The Hazardous Materials Team from the Fire Department will respond and investigate. Toxic chemicals and oils can cause immediate and serious contamination to the storm water system.

4. What makes up an illegal dumping violation?

Hampton has a collection system for garbage, trash, bulk trash, tires, limbs, brush, and household chemicals. Any item(s) that are dumped illegally in our ditches, beaches, roads, sidewalks, wooded areas, or vacant lots constitutes illegal dumping.

5. Who is responsible for cleaning up an illegal dump site on private property?

The property owner is responsible for that clean-up. Failure to clean up the site may result in a Codes Compliance violation being issued to the property owner. Municipal Code

6. Who is responsible for cleaning up an illegal dump site that no one was caught dumping at?

Drainage crews will remove large items such as furniture, tires, shopping carts, and other big items that block the ditches and can cause flooding problems. The Hampton Parks Department is responsible for litter collection on public property and at the schools. Parks Department

7. Who would pay for a clean-up of toxic chemicals or oils that were illegally dumped?

The responsible party, if caught, would be billed for the clean-up and the costs for the process are very expensive, not to mention court costs. If a spill is on private property, the owner can be billed for the cost of the clean-up, even if another party spilled or dumped the chemicals.

8. Whom should I call to report illegal dumping in ditches and other drainage areas?

Call the 3-1-1 Customer Call Center. If you are calling from the City of Hampton, simply dial 3-1-1 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. The call center is available from 7 a.m. to 11 p.m., seven days a week to assist you.

You will need any information you can get such as description of the individual, description of the vehicle involved, or a license tag number if possible. Location and time of the incident are also very helpful in catching illegal dumping in progress.

9. Whom should I call to report illegal dumping in progress?

Illegal dumping in progress should be reported to (757) 727-6111 for a police officer to respond. You will need any information you can get such as description of the individual, description of the vehicle involved, or a license tag number if possible. Location and time of the incident are also very helpful in catching illegal dumping in progress.

10. Why is illegal dumping a problem in the city?

Besides being against the law, illegal dumping blocks our storm water system or the materials get directly into the Chesapeake Bay and affect the entire region. Also, it simply makes Hampton look bad to our citizens and visitors.