What usually causes a pothole in the street?
Water gets below the surface of the asphalt or concrete expands and causes a pothole. This process is accelerated during the cold months and is even worse following a winter storm.

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1. How can I obtain a copy of the city's Street Resurfacing Plan?
2. How can I reach your 3-1-1 Customer Call Center?
3. How does Streets and Roads handle filling and repairing potholes?
4. What are these cracks in the street in front of my home and what causes them?
5. What can I do if I think a pothole in the road caused damage to my vehicle?
6. What usually causes a pothole in the street?
7. When reporting a pot hole or cracked pavement, what type of information should I provide the 3-1-1 call taker?
8. Who decides when a street needs to be resurfaced?
9. Whom should I call to report a pothole or cracked pavement that needs to be repaired?