What is the DEQ Wastewater Consent Order?
The DEQ Consent Order is a special order issued under the Code of Virginia section 62.1-44.15(8a) to resolve certain violations of environmental laws and regulations between the State Water Control Board, Hampton Roads Sanitation District, and the City of Hampton.

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1. What is the Sewer User Fee and what is it used for?
2. Are there any exemptions to paying the Sewer User Fee?
3. How much is the current Sewer User Fee?
4. What is the DEQ Wastewater Consent Order?
5. What is the Wastewater Division's plan for major sewer work and improvements in the near future?
6. Who can I contact if I have a question about the amount of the Sewer System Maintenance (Sewer User) Fee?