What happens if I have a problem after the move of my mailbox?
Contact ithelp@hampton.gov or call 311 if you have problems after the move. In many cases we will have IT staff on your site check on each user's move success. In all cases, our staff will have the schedule of moves to Office 365 and will make problems with moves a high priority to be resolved very quickly. The IT department did an extensive pilot so we believe we know what to expect during the move.

You can access your email, calendar, and contacts by signing into Outlook Web Access (OWA.) The link is http://outlook.com/owa/hampton.gov. A link to OWA is also available from the FAQ page on our intranet http://cityweb/it/office365/default.aspx.

Show All Answers

1. When will I move to Office 365?
2. Do I need to do anything to prepare for the move?
3. What happens if I have a problem after the move of my mailbox?
4. After my transition to Office 365 I am not seeing calendar detail entries for others outside of my department.
5. I am a public safety user on the police domain. Will I transition to the Office 365 cloud?
6. What about my mobile device? Will everything stay the same when I transition? Will I need to do anything special with my mobile device?
7. We use personal shared folders in out department. Will there be any changes to this functionality?
8. Will there be any impact on our distribution lists?
9. Will there be changes to the Address Book?