How do I request a mobile app?

Mobile apps are intended for non-exempt staff who work out in the field for a large portion of their workday. The mobile app allows employees to punch in and out from locations where a city timeclock or a PC is not available. Mobile apps are not intended for exempt staff or for non-exempt staff who work in one primary city location for most of the day. Your supervisor must request a mobile app and identify and describe how the mobile app is needed for your position. To request the mobile app, your supervisor should e-mail the helpdesk at The request will be reviewed by the Kronos team and provided to qualifying staff members. Please be aware that you must already have a mobile device to use the mobile app.

Show All Answers

1. What is a mobile app for Kronos?
2. What mobile devices can have mobile apps?
3. If I have a mobile app, can I still use my PC or a timeclock to clock in or out?
4. How do I request a mobile app?
5. How long does it take to activate the mobile app?
6. Am I eligible for a mobile app if I telework from home?
7. Am I eligible for a mobile license if I am traveling for business or in training temporarily without access to a PC or timeclock?
8. I am a manager/supervisor, can I have a mobile app?
9. Can I use my personal smartphone for Kronos?
10. How do I use the mobile app?
11. Does Kronos track where I am located?
12. Will the city have access to data on my phone if I use Kronos on my personal phone?
13. Can someone send a FOIA request to the city seeking Kronos data on my smartphone and access my phone?
14. Is there a cost for the mobile app for Kronos?